Grok ranking and visibility data in AI Visibility (formerly LLM Visibility) has returned 0% results since May 23, 2026, because xAI blocked our data provider's access to Grok. Your historical Grok data through May 23 remains accessible in the dashboard, and no action is required from you.

## 🔍 What's Happening with Grok in AI Visibility

Since May 23, 2026, all Grok tracking in AI Visibility (formerly LLM Visibility) displays empty or broken results. This is not a configuration error on your account — xAI has blocked our data provider's access to Grok at the source, creating a complete data gap from that date forward.

Search Atlas is removing Grok from AI Visibility (formerly LLM Visibility) tracking (see LLMV-593). This means: new Grok data cannot be collected, and Grok will be progressively removed from platform selection menus in Brand Insights, Prompt Simulator, and other dashboards. Your historical Grok data through May 23, 2026 will remain in archived reports for reference.

**Who is affected:** Pro and Agency plan customers who currently track Grok in AI Visibility (formerly LLM Visibility). If Grok is not part of your tracking setup, your dashboard is unaffected.

## 🛠️ Workaround Steps

No workaround is currently available. Because xAI's block is enforced at the data-provider level, Search Atlas cannot retrieve new Grok ranking or visibility data. You will not be able to add new Grok platforms to your tracking setup going forward. You do not need to take any action in your account settings.

Your historical Grok data through May 23, 2026 remains fully accessible in archived reports and can continue to be used for reference and historical reporting.

## 📡 Engineering Status

Our team is aware of this issue and is actively working to communicate the change to all affected Pro and Agency accounts. We are monitoring xAI's access policies and will restore Grok coverage if data-provider access becomes available again. This article will be updated when the status changes.

## 📞 When to Contact Support

You do not need to contact support for this known issue — it affects all Pro and Agency accounts tracking Grok and is already being addressed. Reach out to support if:

- AI Visibility (formerly LLM Visibility) shows errors or empty data for non-Grok models (ChatGPT, Gemini, Perplexity, Claude, etc.)
- Your historical Grok data before May 23, 2026 is missing or inaccessible in the dashboard
- You have billing questions related to Grok coverage on your plan

**🌀 Your historical Grok data is preserved, your other AI Visibility (formerly LLM Visibility) tracking is fully operational, and our team is actively managing this change — affected Pro and Agency accounts will be contacted directly with further details.**