# **What Are OTTO AI Suggestion Credits?**

OTTO AI Suggestions are credits that power AI-generated schema markup, including JSON-LD structured data, within the OTTO SEO automation workflow. Each page that receives an AI-generated suggestion consumes one credit. If you want to generate JSON-LD structured data across a large batch of pages, you need enough OTTO AI Suggestion credits available before running the task.

# **How to Navigate to OTTO AI Suggestions**

The OTTO AI Suggestion top-up option is located on the main billing dashboard. Follow these steps to reach it:

1. Log in to your Search Atlas account.
2. Click your **Avatar** in the top-right corner.
3. Select **Billing**.
4. Open **Plans & Top-ups (Billing)**.
5. Locate the OTTO AI Suggestion top-up option among the Top Up/Add-on options on the billing dashboard.

# **Why the Top-Up Option May Not Be Visible**

Several conditions can cause the OTTO AI Suggestion top-up option to be hidden or unavailable. Work through each check below before contacting support.

- **You are viewing the wrong section:** Confirm you are on the billing dashboard by going to Avatar → Billing → Plans & Top-ups, and look for the Top Up button near the Total Quota balances.
- **No active OTTO session exists:** The top-up option only appears when at least one OTTO session has been created for a connected website. If you have not yet activated OTTO for a site, create a session first and then return to check the credit quota area.
- **Insufficient account permissions:** Depending on your account role, you may not have access to purchase additional credits. If you do not see the top-up option, ask your account owner or administrator to complete the purchase on your behalf.
- **Billing account issue:** A lapsed subscription or failed payment can hide upgrade and top-up controls across the platform. Check your subscription status in the billing area of your account settings and resolve any outstanding payment issues before retrying.
- **Browser or cache issue:** Cached data can occasionally suppress UI elements. Try a hard refresh of the page or clear your browser cache, then navigate back to the OTTO session to check again.

If you have worked through all of the checks above and the top-up option is still not visible, please reach out to our support team via the chat icon in the bottom-right corner of the platform so we can investigate your account directly.