## 🔍 What This Issue Looks Like

After publishing blog posts in Website Studio — especially if your domain DNS was misconfigured at any point during publishing — your live blog URLs may return one of the following errors:

- A **404 page** (page not found)
- A raw **NoSuchKey XML error** displayed in the browser

These errors can persist even after the DNS issue has been corrected, and re-publishing or editing the posts may not resolve them.



## ⚙️ Why This Happens

This issue is caused by a platform-side sync failure in Website Studio. When a blog post is published under certain conditions — such as during or shortly after a DNS misconfiguration — the article can fail to sync correctly to the Website Studio delivery layer. The post appears published inside the platform but is not properly served on the live site.



## ✅ Steps to Resolve

1. **Confirm your DNS is fully propagated.** Before attempting to fix the blog posts, make sure your domain's DNS settings are correctly configured and fully propagated. You can use a free tool like **whatsmydns.net** to verify your domain is resolving correctly worldwide.
2. **Re-publish the affected blog posts.** Open Website Studio and navigate to the blog post that is returning the error. Re-save or re-publish the post so the platform can attempt a fresh sync to the delivery layer.
3. **Check the live URL again.** After re-publishing, wait a few minutes and then reload the blog post URL in your browser. Clear your browser cache or test in an incognito window to rule out a cached error page.
4. **Test multiple posts if needed.** If you have several affected blog posts, repeat step 2 for each one individually.

## 📋 What to Expect Going Forward

Once the posts are successfully re-published, they will serve correctly on your domain. New blog posts published through Website Studio will also publish correctly without requiring any extra steps.



## 🚨 If Posts Are Still Returning Errors

If you have re-published your posts and the 404 or NoSuchKey errors continue, this may indicate that the sync issue is still affecting your specific project and needs to be reviewed by our team directly.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.

When you reach out, please include:

- Your domain name
- The URLs of the specific blog posts returning errors