## 🔍 What This Article Covers

Some users found that when they manually edited an OTTO suggested fix — for example, changing an auto-generated title to their preferred wording — the change would not persist after attempting to save it. The field reverted to the original OTTO suggestion every time. This article explains what caused the issue and what to do if you experience it.



## ⚙️ What Was Causing the Problem

This was a confirmed platform bug. When a user manually edited an OTTO suggested fix and attempted to save it, the save did not persist and the field reverted to the original suggestion. This issue affected manual edits to OTTO on-page suggestions such as titles and meta descriptions.



## ✅ Steps to Try If You Experience This Issue

If you are seeing edits fail to save, work through the following steps in order:

1. **Refresh the page and try again.** Close the current tab, navigate back to the OTTO suggestions area, and attempt the edit again.
2. **Clear your browser cache or try an incognito/private window.** Cached data can sometimes cause the interface to behave unexpectedly. Test in a private browsing session to rule this out.
3. **Try a different browser.** If the issue appears in one browser but not another, a local browser extension or setting may be interfering.

## 💡 Still Seeing the Problem?

If you have followed all the steps above and your manually edited OTTO suggestions are still not saving, this may indicate a separate or environment-specific issue that needs investigation.

Please reach out to our support team and we will investigate further. Open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.