## 🌎 Overview

Canadian customers sometimes ask whether a payment plan or instalment option is available when purchasing the Search Atlas **Pro annual plan** or a promotional annual offer (such as a Summit Special). This article explains what is currently available and how to proceed with your purchase.



## 💳 Payment Plan Availability for Canada

At this time, **traditional instalment-based payment plans are not available for Canadian customers** on the Pro annual billing cycle. Annual plans for customers in Canada must be paid in full at checkout using a supported payment method.

Supported payment methods at checkout include:

- Major credit cards (Visa, Mastercard, American Express)
- Debit cards with a Visa or Mastercard logo

## 🏷️ What About Promotional Annual Offers?

Promotional offers — such as Summit Specials or limited-time annual discounts — follow the same billing rules. If you are a Canadian customer purchasing a promotional annual plan, **full payment is required at the time of checkout**. Instalment options are not applied to these offers for accounts in Canada.

If you already hold an active annual plan and see a promotional offer advertised, note that eligibility may vary based on your current subscription status. Our team can confirm whether a specific promotion applies to your account.



## 📊 Annual Plan vs. Monthly Billing — Key Differences

- **Annual plan:** Billed once per year as a single payment; offers the best value and lowest effective monthly rate.
- **Monthly plan:** Billed each month; no long-term commitment required.

If paying the full annual amount upfront is not feasible, switching to the **monthly billing cycle** may be a practical alternative. While the monthly rate is higher than the annual per-month equivalent, it spreads costs into smaller, regular payments with no large upfront charge.



## 🔄 How to Switch to Monthly Billing

1. Log in to your Search Atlas account.
2. Click your avatar in the top-right corner and select **Billing**.
3. Review your current plan and select the option to change your billing cycle.
4. Choose the **monthly** billing option and confirm your selection.

Changes take effect at the start of your next billing period. Your access and features remain unchanged during the transition.



## ❓ Frequently Asked Questions

**Will payment plan options be added for Canada in the future?**  
We are always evaluating ways to expand payment flexibility for customers in all regions. Updates will be announced in the platform and on our website when new options become available.

**I was charged the wrong amount or my billing looks incorrect — what should I do?**  
If you notice a discrepancy in your billing amount, renewal date, or plan details, contact our support team right away so we can investigate and resolve it promptly.

**Can I get a refund if I change my mind after purchasing an annual plan?**  
Refund eligibility is assessed on a case-by-case basis. Reach out to our support team as soon as possible if you have concerns about a recent charge.



## 🛠️ Need More Help?

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.