## **Overview**

Two bugs in Website Studio were reported by customers related to page duplication and AI overlay editing. The issues involved:

- Edits made to a duplicated page affecting the original page
- AI overlay editing tasks not completing as expected

Both issues were escalated to the Search Atlas engineering team. If you are experiencing either of these problems, please reach out to our support team so we can investigate your account and assist you directly. You can contact us via the chat widget in the bottom-right corner of the platform — just type **human teammate** to be connected with a member of our team.

## **What Was Reported**

Customers encountered the following bugs in Website Studio:

- **Page duplication overwriting originals:** When a page was duplicated and then edited, changes were incorrectly applied back to the original page instead of the copy.
- **AI overlay editing tasks not completing:** AI tasks targeting overlay sections appeared to process but did not complete successfully, and in some cases credits were deducted.

## **What To Do If You Are Affected**

Because these are confirmed bugs, specific workarounds depend on your account setup and the current state of your pages. We recommend the following general steps:

1. Stop making additional edits to affected pages to avoid further unintended changes while the bugs are under investigation.
2. Make a copy of any important page content in an external document so you have a backup of your work.
3. Do not retry failing AI tasks repeatedly, as this may continue to consume credits without producing results.
4. Contact our support team so we can review your account, check the status of any affected AI tasks, and assist with any credits that were incorrectly consumed.

## **Contact Support**

If you have been affected by either of these bugs — including if credits were deducted for failed tasks — please contact our support team. You can reach us via the chat widget in the bottom-right corner of the platform — just type **human teammate** to be connected with a member of our team. Provide your project name and the names of any affected pages so we can assist you as quickly as possible.