If you have questions about how a plan downgrade may affect your Wildfire backlinks, this is something our team needs to review on a case-by-case basis. The interaction between plan changes and active backlinks depends on account-specific details that require manual investigation.

## **What To Have Ready Before Reaching Out**

To help our team resolve your situation as quickly as possible, please have the following information ready when you contact us:

- Your project name and Search Atlas account email
- The date on which the plan downgrade took place
- The specific backlink URLs that you believe have been affected
- A description of the issue you are seeing (e.g., backlinks showing as inactive, quota discrepancies, unexpected changes)

## **Next Steps**

Once you reach out, a member of our team will review your account, check the status of your Wildfire backlinks in relation to your current plan, and advise you on the best path forward — whether that involves restoring links, adjusting your plan, or another resolution.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.