## **🔍 Overview**

If your Coming Soon page in Website Studio isn't behaving as expected — such as the editor misunderstanding your intent, the page getting stuck, or changes not appearing after publishing — this guide walks you through the most common causes and how to resolve them.

## **⚙️ Step 1: Confirm You're Using the Right Page Type**

Website Studio supports several page creation modes. Selecting the wrong mode is a frequent cause of confusion.

1. Go to **Left sidebar → Website Studio** (What will we get done today?) (URL: **/website-studio**).
2. Click **Generate PPC Site** or the relevant option for your goal.
3. When prompted, clearly specify that you want a **Coming Soon** page. Use that exact phrase so the AI understands your intent.
4. If the generated result doesn't match, click back and restart the generation with a more specific description, for example: *"A Coming Soon page for a local bakery launching in September."*

## **🚀 Step 2: Resolve a Stuck Publishing State**

A known issue can cause pages to appear stuck in a **Publishing** state indefinitely. If your Coming Soon page shows a publishing spinner that never completes, try the following:

1. Refresh your browser tab and return to **Website Studio**.
2. Locate your project in the page list and check whether the status has updated.
3. If the page is still stuck, click into the project, make a minor edit (such as a single space), then click **Publish** again.
4. If the issue persists after a second publish attempt, proceed to Step 5 to contact support.

## **🖥️ Step 3: Fix Visual or Card Display Inconsistencies**

You may notice that panels look different from what you expected, certain features appear greyed out, or a success message appears twice. These are known visual inconsistencies currently being addressed by our engineering team. In the meantime:

- Ignore duplicate success toasts — your page has only been published once.
- If a feature panel appears disabled or greyed out, it may not be supported for the **Coming Soon** page mode. Try a different section or layout option instead.
- If a panel silently fails to update (no error, no change), save your work, refresh the page, and reapply the change.

## **📋 Step 4: Check Error Messages and Panel Failures**

Some panels may fail silently due to an internal error-handling issue. If you made a change and nothing happened — no confirmation, no error — follow these steps:

1. Save any progress by clicking **Publish** or the save option available in the editor.
2. Refresh your browser and reopen the project.
3. Reattempt the action that failed. If it fails again without any message, note exactly which panel or section you were editing.
4. This information will help our team diagnose the issue quickly when you contact support.

## **📄 Step 5: Working Around Page Copy or Migration Limitations**

Currently, Website Studio does not support migrating or copying pages between projects. If you need to replicate your Coming Soon page in a different project:

- Use the **Clone an Existing Page** option from the Website Studio home screen — note this works within the same project only.
- To recreate the page in a new project, use your original design as a reference and regenerate it using the same prompt and settings.
- Save your page content (text, images, brand details) externally before attempting any migration so nothing is lost.

## **💡 Tips for Better Results with Coming Soon Pages**

- **Be specific in your prompt.** Include your brand name, industry, launch date, and the mood or style you want.
- **Use the Brand Vault.** If you've set up a brand vault, the editor will apply your colours, fonts, and logo automatically — reducing the need for manual corrections.
- **Publish early and often.** Save your progress by publishing frequently, especially after major edits, to avoid losing work if the editor encounters an error.
- **Clear your cache.** If the editor looks broken or panels won't load, clearing your browser cache and reloading often resolves display issues.

## **🆘 Still Having Issues?**

If you've followed all the steps above and your Coming Soon page still isn't working as expected, our support team is ready to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.

When you reach out, please have the following ready to speed up the resolution:

- The name of your project in Website Studio
- A description of the action you were trying to take
- Any error messages you saw (or confirmation that none appeared)
- Screenshots if possible