## **Overview**

If your GA4 metrics in Report Builder look slightly different from the numbers shown in your native Google Analytics 4 dashboard for the same 90-day period, you may be experiencing a known date boundary discrepancy. This article explains what is known about this issue and what to have ready when contacting support.

## **The Reported Issue**

Users have reported that GA4 metrics in Report Builder do not match the metrics shown in their native GA4 dashboard when selecting an equivalent 90-day period. The discrepancy appears to be related to how each platform defines the end boundary of the **Last 90 Days** date range, though the exact technical cause requires investigation by our support team to confirm for your specific account.

## **Possible Contributing Factors**

Date range discrepancies between integrated tools and native analytics platforms can occur for a number of reasons, including differences in how each platform handles the current day's data, time zone settings, or data processing delays. If you are seeing a metric mismatch, it is important to rule out these factors before assuming the integration is broken.

## **What to Check Before Contacting Support**

Before reaching out, gather the following information so our team can investigate quickly:

- Your **project name** in Search Atlas
- The **exact date range** displayed in your Report Builder report
- The **exact date range** you are comparing in native GA4
- A **screenshot or description** of the specific metrics that differ and by how much
- Your GA4 property's **time zone setting**, if known

Having this information ready will allow our team to identify the root cause and advise on next steps specific to your account.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.