## **Overview**

Inside Website Studio you can route form submission notifications to a specific email address and turn phone numbers into one-tap dial links. This article explains what these features do and how to get assistance setting them up correctly.

## **Getting to Website Studio**

In the left sidebar, click **Website Studio** (URL: `/website-studio`). Open the site you want to edit, then enter the page editor.

## **Setting the Email Address for Form Notifications**

Website Studio allows you to configure which email address receives notifications when a visitor submits a form on your site. To set this up, open the page editor and click on the form element you want to configure, then look for the form's settings or properties options to enter the destination email address. Because the exact location of these settings can vary depending on your site setup, we recommend reaching out to our team for guided assistance to ensure the correct email is saved and notifications are delivered reliably.

**What to have ready when you contact us:**

- The name of the Website Studio site you are editing.
- The email address you want form submissions sent to.
- The name or location of the specific form on the page.

## **Making Phone Numbers Clickable for Dialing**

A clickable phone number uses a **tel:** link, which tells the device to open its dialer automatically when a visitor taps or clicks the number. To create one, you select the text or button containing the phone number in the page editor and add a link using the **tel:+[countrycode][number]** format — for example, **tel:+15551234567** for a US number, with no spaces, dashes, or parentheses.

If you are unsure where to find the link option in the editor or the dialer is not opening as expected after setup, our team can walk you through the exact steps for your site.

**What to have ready when you contact us:**

- The site name and the page where the phone number appears.
- The phone number you want to make dialable, including country code.
- A description of what you see when you try to add a link to the element.

## **Troubleshooting Tips**

- **Form notifications not arriving:** Check the spam or junk folder first, then verify the destination email address is entered correctly in the form's settings.
- **Phone link not opening the dialer:** Confirm the link value starts with **tel:** and contains no spaces or special characters other than the leading **+** before the country code.
- **Changes not saving:** Try refreshing the page editor and re-entering the settings, then save again before previewing.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.