## **Overview of Agency Hub Tabs**

The Agency Hub contains multiple tabs, each giving you access to a different set of agency tools and resources. How many tabs you see depends on your account type. This is expected behavior, not a bug.

Notably, the **Affiliate Link** tab and the **Join SEOTheory Community** tab are only visible on certain account types. If you do not see these tabs, your account configuration may not include them.

## **Why the Affiliate Link and Join SEOTheory Community Tabs May Be Missing**

These tabs are not available on all account types. Specifically:

- **White-label accounts** typically do not have access to the **Affiliate Link** tab or the **Join SEOTheory Community** tab, because these features are tied to standard agency account configurations.
- **Standard agency accounts** are more likely to see both tabs in their Agency Hub by default.

If you are on a white-label plan and do not see these tabs, this is expected based on your account configuration — not a technical error.

## **Steps to Check Your Account Type**

1. Log in to Search Atlas and navigate to your **Agency Hub**.
2. Review which tabs are visible. If **Affiliate Link** and **Join SEOTheory Community** are absent, this is a strong indicator your account is configured as a white-label account.
3. Check your original account sign-up details or any onboarding emails to confirm whether you signed up under a white-label or standard agency plan.

## **What to Do If You Believe Your Account Should Have Access**

If you signed up under a standard agency plan and still do not see these tabs, or if you would like to request access to the **Affiliate Link** or **Join SEOTheory Community** features, escalate to the Support team. When you reach out, please have the following ready:

- Your account email address
- The account type you believe you are on (standard agency or white-label)
- A description of which tabs are missing from your Agency Hub

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.