## **📋 Overview of Your Monthly Bill**

Your Search Atlas bill is made up of several components depending on your plan and the add-ons you have active. Understanding each charge helps you confirm you are getting full value from your subscription and gives you the information you need if something looks incorrect.

A typical bill on the **Growth plan** may include:

- **Base plan fee** — covers your core Search Atlas features, including Site Explorer, Rank Tracker, Keyword Magic, Keyword Gap analysis, and access to the content tools.
- **OTTO Site activations** — a per-site charge applied to each domain where you have activated OTTO SEO automation.
- **AI Quota** — usage-based or bundled credits for AI-generated content, briefs, and on-page recommendations.

These three components are billed together each month, which is why your total can appear higher than the base plan price alone.

## **🤖 What Are OTTO Site Charges?**

OTTO is Search Atlas's AI-powered SEO automation engine. When you activate OTTO on a website, that site occupies one **OTTO Site slot**. Each slot carries an additional monthly fee on top of your base plan.

Key things to know about OTTO site charges:

- **Charges are per activated site**, not per action OTTO takes. If OTTO is switched on for a domain, the slot fee applies for that billing period.
- **Your Growth plan includes a set number of OTTO Site slots**. Sites within that included allowance are covered by your base plan fee. Any sites beyond your included slots are billed as add-ons.
- To see which sites currently have OTTO active, go to **Left sidebar → OTTO SEO (OTTO SEO Projects)**. Each connected site is listed there with its activation status.
- If you no longer need OTTO on a specific domain, deactivating it will stop the slot charge from the next billing cycle onward.

## **📊 What Does My Growth Plan Actually Cover?**

The **Growth plan** is designed for agencies and businesses managing multiple sites. Here is a summary of what is included in the base plan fee:

- Access to **Site Explorer** for tracking domain performance — navigate via **Left sidebar → Site Metrics (Site Explorer)**.
- **Rank Tracker** for monitoring keyword positions — navigate via **Left sidebar → Keywords → Rank Tracker**.
- **Keyword Magic** for keyword research — navigate via **Left sidebar → Keywords → Keyword Magic**.
- **Keyword Gap** for competitive analysis — navigate via **Left sidebar → Keywords → Keyword Gap**.
- A bundled **AI Quota** allowance for AI-assisted content and SEO tasks.
- A defined number of **OTTO Site slots** included at no extra charge.

Any usage above these included limits — such as extra OTTO sites or additional AI credits — is billed as an add-on and will appear as a separate line item on your invoice.

## **💡 How to Review Your Current Charges**

To get a clear picture of exactly what you are paying for, follow these steps:

1. Log in to your Search Atlas account.
2. Click your **account name or avatar** in the top-right corner and select **Billing** or **Subscription**.
3. Review your current plan, active OTTO site slots, and any add-ons listed on your subscription page.
4. Cross-reference your active OTTO sites by navigating to **Left sidebar → OTTO SEO (OTTO SEO Projects)** to confirm which domains are currently activated.
5. If your invoice shows charges you do not recognise, note the specific line items before contacting support.

## **🔄 Can I Get a Refund for Months I Couldn't Use the Platform?**

If you experienced a **technical issue that prevented you from accessing or using Search Atlas**, you may be eligible for a credit or adjustment. Search Atlas does not offer automatic refunds for unused time, but our team reviews documented technical access issues on a case-by-case basis.

To request a billing review or discuss a potential credit, you will need to:

- Provide the **dates** during which access was impacted.
- Describe the **technical issue** you experienced (error messages, features unavailable, etc.).
- Confirm whether you contacted support at the time the issue occurred, as this helps our team verify the incident.

Our billing team can then assess whether a credit applies to your account. General non-usage — such as not logging in due to personal scheduling — is not typically eligible for a refund, so it is important to clearly distinguish a platform-side technical issue from personal inactivity.

## **🛠️ Managing Your Plan to Avoid Unexpected Charges**

A few simple habits can help you keep your bill predictable each month:

- **Audit your OTTO sites regularly.** Deactivate OTTO on any domain you are no longer optimising to free up slots and reduce costs.
- **Monitor your AI Quota usage.** If you are consistently hitting your quota limit, consider whether upgrading your quota add-on or adjusting your workflow is more cost-effective.
- **Review your invoice each cycle.** Catching an unexpected charge early makes resolution faster and easier.

## **🙋 Need Help With Your Bill?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.