# **🌐 What Is a CMS?**

A **CMS (Content Management System)** is the platform you use to build and manage your website. Common examples include WordPress, Shopify, Wix, Squarespace, Webflow, and Drupal. Your CMS controls how content is created, stored, and published on your site.

Understanding your CMS is important because Search Atlas integrates with your website to help you implement SEO recommendations — and the steps to do that can vary depending on which platform you use.

# **🔍 How Search Atlas Works With Your CMS**

Search Atlas is an SEO intelligence platform. It analyzes your website, generates recommendations, and — through features like OTTO SEO — can help automate the implementation of those recommendations. Here is what you should know:

- **Search Atlas does not replace your CMS.** It works alongside it to surface SEO insights and improvements.
- **OTTO SEO** can push certain on-page changes directly to supported CMS platforms. You can access it via **OTTO SEO → All Sites (SEO Automation) in the left sidebar**.
- For unsupported CMS platforms, Search Atlas provides clear recommendations that you or your developer can implement manually.
- Search Atlas does not have direct access to your CMS backend unless you have connected it through an official integration.

# **⚙️ Common CMS-Related Questions**

Customers often reach out about CMS topics without being sure exactly what to ask. Below are the most common scenarios and what to do in each case.

1. **You want to connect your CMS to Search Atlas.** Navigate to **OTTO SEO → All Sites (SEO Automation) in the left sidebar** and follow the OTTO SEO setup flow. You will be prompted to connect your site. Make sure you have admin-level access to your CMS before starting.
2. **A recommended change is not applying to your site.** First confirm your CMS is connected and that OTTO SEO is active. If the issue persists, note the specific recommendation or page URL involved before contacting support — this helps us resolve it faster.
3. **Your CMS is not listed or supported.** Search Atlas can still audit your site and provide actionable recommendations. You or your developer can implement them directly in your CMS. There is no integration step required for auditing.
4. **You are not sure what CMS your site is using.** You can check by visiting a tool like **builtwith.com** and entering your domain. Knowing your CMS type will help our team assist you more quickly.

# **📋 How to Prepare Before Contacting Support**

To get the fastest resolution when reaching out about a CMS-related issue, try to have the following information ready:

- The name of your CMS (e.g., WordPress, Shopify, Webflow)
- The specific feature or page in Search Atlas where you encountered the issue
- A brief description of what you were trying to do and what happened instead
- Any error messages or screenshots if available

Having these details ready means our support team can skip the back-and-forth and move straight to solving your problem.

# **💬 Still Need Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.