## **🧭 Overview**

Two error messages commonly appear when your Google Search Console (GSC) integration loses its connection or encounters an authentication issue inside Search Atlas:

- **"Your connected GSC Account doesn't have any project associated"**
- **"No properties found for 1 account"**

Both errors mean Search Atlas cannot retrieve your GSC properties — usually because of a stale authentication token, a browser cache conflict, or a permission mismatch. Follow the steps below in order to resolve them quickly.

## **✅ Before You Start: Quick Checklist**

Confirm the following before troubleshooting the integration itself:

- You are logged into the **correct Google account** — the one that owns or has full access to the GSC property you need.
- That Google account has **Owner or Full User** permission on the GSC property (not Restricted).
- The GSC property is **verified and active** in your Google Search Console dashboard at **search.google.com/search-console**.
- You are using a **supported browser** (Google Chrome or Mozilla Firefox, latest version).

## **🔄 Step 1 — Disconnect Your GSC Account**

1. Log in to Search Atlas and open **Settings** from the top-right corner (avatar menu).
2. Go to the **Integrations** section and locate your connected Google Search Console account.
3. Click **Disconnect** (or **Remove**) next to the account showing the error.
4. Wait for the confirmation message that the account has been removed before continuing.

## **🗑️ Step 2 — Clear Browser Cache and Cookies**

A stale browser cache is one of the most common hidden causes of GSC authentication errors. Clearing it ensures the reconnection starts from a clean state.

1. Open your browser settings and navigate to **Privacy and Security**.
2. Select **Clear browsing data**.
3. Set the time range to **All time**.
4. Check both **Cached images and files** and **Cookies and other site data**.
5. Click **Clear data** and wait for the process to finish.
6. **Fully close and restart your browser** before moving to the next step.

## **🔑 Step 3 — Revoke Search Atlas Access in Google**

Revoking the old permission token in Google ensures a completely fresh OAuth handshake when you reconnect.

1. Go to **myaccount.google.com/permissions** in your browser.
2. Find **Search Atlas** in the list of connected apps.
3. Click on it, then select **Remove Access** and confirm.
4. If Search Atlas does not appear in the list, proceed to Step 4 — no action is needed here.

## **🔗 Step 4 — Reconnect Your GSC Account**

1. Return to Search Atlas and navigate to **Site Metrics → Site Explorer → Manage Sites** (page: **/gsc/sites-list**).
2. Click **Connect GSC Account**.
3. In the Google sign-in window that appears, select the **correct Google account** that has access to your GSC properties.
4. When prompted, click **Allow** to grant Search Atlas the required permissions. Make sure **all permission checkboxes are selected** before confirming.
5. After the redirect back to Search Atlas, wait 15–30 seconds for the properties to load.

## **✔️ Step 5 — Verify Properties Are Now Visible**

1. Navigate to **Site Metrics → Site Explorer → Open Google Search Console (Manage Sites/Connect GSC Account)** in Search Atlas (page: **GSC Accounts**).
2. Confirm your properties are now listed on the GSC Accounts page.
3. Select the correct property and save your settings.
4. Trigger a data refresh or wait for the next scheduled sync to confirm data is flowing correctly.

## **⚠️ Still Seeing the Error? Additional Checks**

If the error persists after completing all five steps, review the following:

- **Multiple Google accounts open:** Sign out of all Google accounts in your browser, then sign back in with only the account that owns the GSC property before reconnecting.
- **Domain property vs. URL-prefix property:** Search Atlas supports both types, but ensure the property type in GSC matches how your site is configured. Check your GSC dashboard to confirm the property is verified.
- **GSC property has no data yet:** Newly verified properties can take 24–48 hours before Google populates them with data. The integration may connect successfully but show empty reports until data is available.
- **Organisation-level restrictions:** If your Google account is a Google Workspace account, your administrator may have restricted third-party app access. Contact your Google Workspace admin to whitelist Search Atlas.

## **💬 Need More Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.