## **🌐 The Correct Knowledge Base URL**

The official Search Atlas Knowledge Base is located at:

**https://help.searchatlas.com/en/**

If you have bookmarked or been directed to any other URL — such as **https://intercom.help/search-atlas/en/collections/10864692-knowledge-base** — that link is outdated and will return a **page doesn't exist** error. Please update your bookmark to the address above.

## **🔍 What You Can Find in the Knowledge Base**

The Search Atlas help center covers all major features and workflows, including:

- Getting started guides and account setup
- Content tools: Blog Writer, Content Genius, and more
- SEO research: Site Auditor, Keyword Researcher, and Rank Tracker
- Authority tools: Cloud Stacks, URL Indexer, QUEST LLM Visibility, Campaigns, Inbox, and Sent
- Billing, team management, and integrations

## **🛠️ Troubleshooting Access Problems**

If you are still unable to reach the knowledge base after using the correct URL, try the following steps:

1. **Clear your browser cache and cookies**, then reload the page.
2. **Try a different browser** (Chrome, Firefox, or Edge are recommended).
3. **Disable browser extensions** such as ad blockers or privacy tools that may interfere with page loading.
4. **Check your internet connection** and confirm other websites load normally.
5. **Try opening the link in a private or incognito window** to rule out cached data issues.

If none of the steps above resolve the issue, the help center may be temporarily unavailable. Wait a few minutes and try again.

## **💡 Tips for Finding Articles Quickly**

Once you are on the knowledge base at **https://help.searchatlas.com/en/**:

- Use the **search bar** at the top of the page to enter keywords related to your question.
- Browse by **category** to explore articles grouped by feature area.
- Check the **Getting Started** section if you are new to the platform.

## **🤝 Still Need Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.