## **🔎 Overview**

If your Search Atlas project is connected to Google Search Console (GSC) but no search performance data is appearing, you are not alone. This is a common setup issue that is almost always resolved by following a few quick checks. This article walks you through the most likely causes and how to fix them.

## **✅ Step 1: Confirm the Correct GSC Property Is Connected**

The most frequent cause of missing performance data is a mismatch between the GSC property and the website URL in your project. To verify:

1. Open your project in Search Atlas.
2. Navigate to the top-right avatar (Account Menu) → **Settings** → **Integrations** and locate the **Google Search Console** integration section.
3. Confirm the connected property exactly matches the version of your site that Google is indexing — for example, **https://www.example.com** is a different property from **https://example.com**.
4. If the wrong property is connected, disconnect it and reconnect using the correct one.

In GSC itself, check which property type you verified — domain property or URL-prefix property — and make sure Search Atlas is referencing the same one.

## **⏳ Step 2: Allow Time for Data to Populate**

After connecting GSC to a new Search Atlas project, there is a processing period before data appears. Keep the following in mind:

- Initial data sync can take **24 to 48 hours** after a successful connection.
- GSC itself delays performance data by **2 to 3 days** from the date of collection.
- If your site is brand new or recently launched, GSC may have little or no performance data to display yet.

If you connected GSC less than 48 hours ago, wait and check again before proceeding further.

## **🔑 Step 3: Check GSC Account Permissions**

Search Atlas can only retrieve data that the connected Google account is authorised to access. Ensure the following:

- The Google account used to connect GSC has at least **Full User** or **Owner** permission on the property in Google Search Console.
- The account has not had its GSC access revoked or downgraded since the initial connection.
- You are not connected as a **Restricted User**, as this permission level limits the data available via the GSC API.

To check permissions, log in to **Google Search Console**, open the relevant property, and go to **Settings → Users and permissions**.

## **🔄 Step 4: Reconnect the GSC Integration**

If permissions are correct but data is still missing, try refreshing the connection:

1. Go to the top-right avatar (Account Menu) → **Settings** → **Integrations** in Search Atlas.
2. Disconnect the current GSC integration.
3. Re-authorise your Google account and reconnect the correct GSC property.
4. Save your settings and allow up to 48 hours for data to appear.

Reconnecting forces a fresh authorisation token, which resolves issues caused by expired or invalidated credentials.

## **📊 Step 5: Verify Data Exists in GSC Directly**

Before assuming a Search Atlas issue, confirm that performance data is actually available in GSC:

1. Log in to **Google Search Console**.
2. Select the connected property.
3. Click **Search results** under the Performance section.
4. Check whether clicks, impressions, and queries are visible for recent date ranges.

If GSC shows no data either, the issue is upstream with Google's indexing or data collection — not with Search Atlas. This can happen with new sites, sites blocked by robots.txt, or sites with crawl errors.

## **🛠️ Common Scenarios and Quick Fixes**

- **Data was showing before but stopped:** Your GSC authorisation token may have expired. Reconnect the integration as described in Step 4.
- **Only partial data is visible:** Confirm the date range selected in the performance report includes dates after the GSC connection was established.
- **Multiple GSC properties exist for the same domain:** Connect the property that has the most complete data — typically the domain-level property if one has been verified.
- **GSC property was recently reverified or recreated:** Historical data from the previous property will not carry over. Only data collected after the new verification date will appear.

## **💬 Still Need Help?**

If you have followed all the steps above and search performance data is still not displaying, If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.