## **🔍 Overview**

If OTTO is generating Google Business Profile (GBP) posts about topics completely unrelated to your business — for example, a pressure washing company receiving posts about hot tubs — the cause is almost always an incorrectly populated **Galactic post prompt field**. This article explains how that field works and how to fix it.

## **⚙️ How the Galactic Post Prompt Field Works**

When OTTO generates automated GBP posts, it can draw content from two sources:

- **Your Knowledge Graph** — This is the recommended source. OTTO uses the business information, services, and details already stored in your OTTO settings to generate accurate, on-brand content automatically.
- **The Galactic post prompt field** — This is an **optional** free-text field where you can provide a custom instruction or topic for OTTO to write about instead. If this field contains any text, OTTO will follow those instructions and may ignore your Knowledge Graph data entirely.

The Galactic post prompt field is **optional by design**. Leaving it empty tells OTTO to rely on your Knowledge Graph, which produces the most relevant and accurate content for your business.

## **🚨 What Causes Off-Topic GBP Posts**

Off-topic posts are almost always caused by one of the following:

- A previous prompt was entered in the Galactic post prompt field and was never removed.
- A generic or unrelated instruction was accidentally saved in the field.
- The field was populated during initial setup with placeholder or test content.

Even a single word or leftover phrase in the prompt field is enough to steer OTTO away from your Knowledge Graph and generate irrelevant content.

## **🛠️ How to Fix It: Clear the Galactic Post Prompt Field**

1. In the left sidebar, click **OTTO SEO** to open the OTTO dashboard.
2. In the left sidebar, go to **Local → GBP Galactic (GBP Projects)** and open **Posts** for your connected GBP property.
3. Find the **post prompt field** (sometimes labelled as a custom prompt or writing instruction box).
4. Check whether the field contains any text. If it does, **delete all content** from the field so it is completely empty.
5. Save your settings.
6. Allow OTTO to generate the next scheduled post. It will now pull content directly from your Knowledge Graph.

You do not need to enter anything in the prompt field to get high-quality posts. An empty field is the correct configuration for most businesses.

## **✅ When Should You Use the Prompt Field?**

Leave the Galactic post prompt field **empty** in most cases. Only populate it if you have a specific, time-sensitive need — for example:

- You are running a limited promotion and want posts to focus on a specific offer.
- You want to highlight a new service that has not yet been added to your Knowledge Graph.
- You are testing a particular content angle for a short period.

If you do add a custom prompt, review it regularly and clear it once it is no longer needed. Leaving an outdated prompt in the field is the most common cause of inaccurate GBP posts.

## **🔎 Verify Your OTTO Settings and Knowledge Graph**

If clearing the prompt field does not resolve the issue, the next step is to confirm that your Knowledge Graph contains accurate business information. Incomplete or missing data in OTTO settings can sometimes cause OTTO to fill gaps with unrelated content.

- Go to **OTTO SEO** in the left sidebar and open your OTTO settings for the affected property.
- Confirm that your business name, category, services, and description are fully populated and accurate.
- Make sure there are no placeholder entries or incorrect service categories listed.

Once your Knowledge Graph is complete and the prompt field is empty, OTTO has everything it needs to generate relevant, accurate GBP posts without any manual input.

## **💬 Still Seeing Inaccurate Posts?**

If you have cleared the prompt field, verified your Knowledge Graph, and OTTO is still generating off-topic content, our team can investigate further. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.