## **🔍 Overview**

Following a recent redesign of the Search Atlas platform, the location of the **Agency Whitelabel** settings has changed. If you have an agency whitelabel account and cannot find the option in the interface, this article will guide you to the correct location step by step.

## **📍 Where to Find Agency Whitelabel Settings**

The Agency Whitelabel option has moved from its previous location. Follow these steps to find it:

1. Log in to your **Search Atlas** account.
2. Click the **apps-grid icon** in the header.
3. Select **More Features**.
4. Click **Agency Hub** (Set up your Agency's White Label) to open the whitelabel configuration panel.

If you do not see the **Agency Hub** option under More Features, confirm that your account plan includes agency whitelabel access. This feature is only available on eligible agency plans.

## **✅ What You Can Do in Agency Whitelabel Settings**

Once you have located the Agency Whitelabel panel, you can manage the following:

- **Custom branding** — Upload your agency logo and set brand colours.
- **Custom domain** — Configure a white-labelled domain for client-facing reports and dashboards.
- **Client portal settings** — Control what your clients see when they log in.
- **Email branding** — Customise automated emails sent to clients so they reflect your agency brand.

## **⚠️ Common Reasons You May Not See the Button**

If the Agency Whitelabel option is still not visible after following the steps above, consider the following:

- **Plan eligibility:** Agency Whitelabel is a premium feature. Verify that your current subscription includes it.
- **User permissions:** Only account owners or users with admin-level permissions can access whitelabel settings. Check with your account owner if you have a restricted role.
- **Browser cache:** After a platform redesign, a cached version of the interface may display outdated navigation. Try a hard refresh (**Ctrl + Shift + R** on Windows or **Cmd + Shift + R** on Mac) or clear your browser cache and reload the page.
- **Account type mismatch:** If you recently upgraded your plan, log out and log back in to ensure your session reflects the updated permissions.

## **💡 Quick Tip**

Bookmark the Agency Whitelabel settings page directly after locating it so you can return to it quickly in the future without navigating through the menu each time.

## **🙋 Need More Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.

## **Additional Notes**

Why moved: redesign aligned with OTTO V3 launch consolidates account-level controls into top nav bar for easier access from any page, creating cleaner separation between account management (top) and tool-specific features (sidebar). Also: Before/after visual reference noting button moved FROM left-hand sidebar TO top navigation menu bar.