## **🧭 Overview**

If your Search Atlas subscription was cancelled, updating your credit card is an important first step — but it does **not** automatically reactivate your plan. You need to manually reactivate through the Billing section of your account. This article explains the process, including how to switch to yearly billing at the same time.

## **❓ Why Doesn't Updating My Card Reactivate My Subscription?**

Updating your payment method only replaces the card stored on your account. It does not trigger a new billing cycle or restore a cancelled plan. Reactivation is a separate action that you must complete manually. This design prevents unintended charges and gives you full control over when your subscription restarts.

## **✅ Step-by-Step: Manually Reactivate Your Subscription**

1. Log in to your Search Atlas account.
2. Navigate to the **Billing** section from the top-right avatar (Account Menu).
3. Locate the option to reactivate or restore your plan.
4. When prompted to choose a billing cycle, select the **yearly** option to take advantage of the available yearly billing discount.
5. Verify that your updated credit card is selected as the payment method.
6. Confirm your selection to complete reactivation.

Once confirmed, your subscription will reactivate immediately and your new billing cycle will begin on that date.

## **💳 How to Apply the Yearly Billing Discount**

A discount is available when you select yearly billing during the reactivation flow. You do not need a promo code — choosing the yearly billing option at the plan selection step will apply the discount automatically. Always review the order summary to ensure the yearly rate is reflected before confirming your purchase.

- **Monthly billing:** Charged every 30 days at the standard rate.
- **Yearly billing:** Charged once annually at a reduced rate.

If you do not see a yearly billing option or the discount is not reflected in the order summary, do not proceed — reach out to our support team for assistance before completing the reactivation.

## **🔍 Before You Begin: Confirm Your Card Is Updated**

Before starting the reactivation process, go to the **Billing** section from the top-right avatar (Account Menu) and confirm that your new card is listed and set as the default payment method. If the card is not showing, re-enter the card details and save before proceeding with the reactivation steps above.

## **⚠️ When to Escalate**

Follow the manual reactivation steps above first. If you experience any of the issues listed below, do not retry multiple times — contact our support team directly.

- The reactivation option is not visible in your Billing settings.
- The yearly billing option does not appear during the reactivation flow.
- The discounted rate is not reflected in the order summary.
- You are charged but your plan does not reactivate.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.