## 💡 Overview

Many customers on a free trial want to run **Data Aggregator** and **Network Submissions** for Local Citations, but these features are powered by credits rather than being included in the trial. The good news is that you can purchase credits at any time — even while your account is still in the free trial period — without needing to upgrade your plan first.

## ❓ Why Credits Are Required

Data Aggregator and Network Submissions distribute your business information across a network of citation partners. Each aggregator submission consumes credits, so these actions are billed separately from your subscription. This is why you may see a prompt to purchase credits even though you are inside a free trial.

- The current price is **40 credits per aggregator** for Local Citation submissions.
- Credits are consumed only when you confirm and pay for a submission.
- Purchasing credits does not end or shorten your free trial.

## 🛒 How to Purchase Credits on a Free Trial

Follow these steps to buy credits and run your Data Aggregator or Network Submissions:

1. Go to **Local → Local Citations (Data Aggregator & Network Submissions)** where you want to run your Data Aggregator submission.
2. Select the aggregators or network submissions you would like to purchase.
3. Review the total credit cost displayed on screen — remember each aggregator is priced at **40 credits**.
4. Click the **Confirm & Continue** button to proceed.
5. Complete the checkout by entering your payment details if prompted.
6. Once payment is processed, the credits are added to your balance and your submission is queued.

Because credits are a one-time purchase separate from your plan, you can complete this flow without upgrading from your free trial.

## ✅ Confirming Your Credits Were Applied

After a successful purchase, your available credit balance should update to reflect the new total. If you have recently topped up and the balance or quota banner still shows an old value, try the following:

- Refresh the page to force the balance to reload.
- Log out and log back in if the quota banner still appears stale.
- Verify that your **Confirm & Continue** action returned a successful confirmation message.

## ⚠️ Troubleshooting Common Issues

If you run into trouble during checkout, check the items below before reaching out:

- **Confirm & Continue does nothing:** Ensure your browser is not blocking the payment popup, then try again. Disabling ad blockers can help.
- **Credit price looks different:** The verified per-aggregator price is **40 credits**. If you see an outdated figure, refresh the page to load the latest pricing.
- **Balance not updating:** A stale quota banner usually resolves after a page refresh or re-login.
- **Payment declined:** Confirm your card details are valid and have sufficient funds, then retry the purchase.

## 📌 Things to Keep in Mind

- Purchasing credits is optional and only needed when you want to run Data Aggregator or Network Submissions.
- Buying credits will not automatically convert your free trial into a paid subscription.
- Unused credits remain on your account balance for future submissions.

## 💬 Need More Help?

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.