## **🔍 Overview**

If you have connected your Google account to Search Atlas and can see your Google Search Console (GSC) properties listed, but are unable to select or connect the correct one, this is a known authentication state issue. The fix involves reconnecting your Google Search Console authentication in Search Atlas to trigger a fresh session.

## **⚠️ What Causes This Issue**

This problem occurs when your Google authentication session becomes partially stale or incomplete. Search Atlas can still read your property list from the existing session, which is why properties appear, but the connection required to link a specific property does not complete successfully. Simply reconnecting your Google account may not always reset this state — you may need to fully reauthenticate to establish a clean session.

## **✅ How to Fix It: Reconnect Your GSC Authentication**

1. Log in to your Search Atlas account.
2. Navigate to the section of the platform where your Google Search Console connection is managed.
3. Disconnect or remove your existing Google Search Console connection.
4. Reconnect your Google account by going through the Google sign-in and permission flow again. When prompted, sign in with the Google account that owns or has access to the GSC property you want to connect.
5. Grant all requested permissions when prompted. Approving every permission Google lists helps ensure the connection completes successfully.
6. Once returned to Search Atlas, your properties should reload and you should now be able to select and connect the correct property.

## **💡 Tips to Ensure a Successful Connection**

- **Use the correct Google account.** Make sure you authenticate with the Google account that has verified owner or full user access to the GSC property. Restricted or delegated access accounts can sometimes cause partial failures.
- **Approve all permissions.** If you skip or deny any permission during the Google OAuth flow, the connection may appear to succeed but will fail when selecting a property.
- **Avoid using browser autofill during OAuth.** Autofill can pre-select the wrong Google account. Confirm the correct account is selected on Google's sign-in screen before proceeding.

## **🔁 Before Escalating**

If reconnecting your Google Search Console authentication does not resolve the issue, please have the following ready when you contact support: your Search Atlas project name, the GSC property URL you are trying to connect, the Google account email used during authentication, and a description of exactly where in the process the connection fails (for example, whether properties still do not appear, or whether a specific property still cannot be selected after reauthentication).

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.