## **🔍 Overview**

If your Google Search Console (GSC) account appears connected but data is not showing inside Search Atlas, the most common cause is an expired or misconfigured integration at the account level. In most cases, you can fix this yourself by disconnecting and reconnecting GSC. This article explains how, and what information to have ready if you still need to contact support.

## **✅ Step 1: Verify Your GSC Integration Status**

Before reaching out, check whether your GSC connection is active inside your Search Atlas account settings. Look for an area that manages third-party integrations and confirm whether Google Search Console shows as connected or disconnected.

If the connection appears active but data is still missing, note the current status displayed so you can share it with support.

## **🔄 Step 2: Try Re-Authenticating Your Google Search Console Account**

If your connection has expired or shows an error, attempt to disconnect and reconnect your Google Search Console integration from within your account settings. During reconnection, use the Google account that has appropriate access to the GSC property you want to use, as accounts with insufficient permissions may appear to connect without error but will not return data.

## **🛠️ Still Not Working?**

After reconnecting, data can take some time to repopulate because it syncs in the background. If reconnecting fails, the property is missing or not verified in GSC, or data is still missing after reconnecting and the next sync, our support team can investigate the issue on your account directly. When reaching out, please have the following ready:

- Your Search Atlas account email address
- The GSC property URL you are trying to connect
- The Google account email used to authenticate GSC
- A description of the current integration status shown in your account settings
- Any error messages you have seen during the connection process

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.