## **🧭 Overview**

When you open OTTO, you may notice that the total page count at the top looks correct — for example, **16 pages detected** — but individual issue sections like **Title Tags** or **Meta Descriptions** show only a small subset, such as 3 pages. This discrepancy is a known issue that the support team can investigate and resolve on a per-account basis.

## **⚙️ Why This Happens**

OTTO pulls its page-level data directly from your Site Audit crawl. In some cases, OTTO may detect the total number of pages on your site but not yet reflect the full page count across individual issue sections. This can result in a temporary gap between the overall page count and what appears in specific issue areas.

## **✅ What To Do**

If you are seeing fewer pages in OTTO's issue sections than your total detected page count, here is what you can do:

- Note your **project name** and the **specific issue sections** where pages appear to be missing.
- Note the **total page count** displayed versus the number shown in the affected sections.
- Check whether your Site Audit has fully completed before escalating — if a crawl is still in progress, allow it to finish and then check the issue sections again.
- If the numbers still do not match after the audit has completed, contact the support team with the details above so they can investigate your account directly.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.