## **🗺️ Overview**

Your Otto Sites quota controls how many sites you can activate under Otto at any one time. If you want to **reduce that capacity**, you need to adjust your quota allocation directly under **Avatar (top-right) → Billing (Plans & Top-ups)**.

## **🔢 How to Lower Your Otto Sites Quota**

1. Navigate to **Avatar (top-right) → Billing → Plans & Top-ups**.
2. Locate the **Otto Sites** quota row.
3. Reduce your quota allocation to the desired lower value and save your changes.

If you are unsure where to find the Plans & Top-ups page under Billing, or if the option to reduce your quota is not available, please reach out to our support team who can guide you through the process or make the adjustment on your behalf. When contacting support, have your **account name**, your **current Otto Sites quota**, and the **new quota value** you want ready.

## **❓ Frequently Asked Questions**

- **Can I reduce my quota at any time?** Quota reductions are managed under Avatar → Billing (Plans & Top-ups). Contact our team if you encounter any issues.
- **Will I receive a refund for the unused quota?** Billing adjustments depend on your plan type and billing cycle. Contact our team for specifics.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.