# **🧭 Overview**

When you add the OTTO pixel to a GoDaddy website through Google Tag Manager (GTM), the pixel may still show as **Not Installed** inside Search Atlas. This happens because GoDaddy's website builder loads GTM inside an **iframe**, which isolates the pixel from the top-level page that OTTO monitors. This article explains why this occurs and walks you through the correct fix.

# **⚠️ Why GoDaddy's GTM Integration Causes This Problem**

GoDaddy's built-in Google Tag Manager connection injects the GTM container inside an iframe rather than directly into the **<head>** of your page. OTTO's pixel verification checks the top-level document, so a pixel that fires only inside an iframe is invisible to the status checker and will always appear as not installed.

This is a GoDaddy platform limitation, not a bug in OTTO or GTM. The solution is to place the OTTO pixel script directly in your page's HTML, bypassing the iframe entirely.

# **📋 Before You Start**

- You are logged in to your GoDaddy account and have access to the website editor.
- You have access to the OTTO or OTTO SEO section in Search Atlas where your pixel snippet is available.
- You have your unique OTTO pixel snippet copied and ready (see the step below).

# **📎 Step 1 — Copy Your OTTO Pixel Snippet**

1. In Search Atlas, navigate to the section where your OTTO pixel code is provided for your project.
2. Select the project connected to your GoDaddy website.
3. Locate your pixel snippet and copy it to your clipboard or a text editor — you will paste it shortly.

# **🛠️ Step 2 — Add the Pixel Directly to Your GoDaddy HTML**

Because GTM runs inside an iframe on GoDaddy, you must inject the pixel script directly into the page HTML. The exact location of the custom code option varies by GoDaddy plan, but generally you should look for a way to add custom code or header code to your site's settings:

1. Open the **GoDaddy Website Builder** and enter the editor for your site.
2. Look in your site settings for an option that allows you to add custom code or scripts to the header of your pages.
3. Paste your OTTO pixel snippet into that field so it loads in the **<head>** of every page.
4. Save and publish your changes.

**Important:** If your GoDaddy plan does not provide a header code field, check whether GoDaddy offers an HTML element or custom section block inside the page editor, and place the pixel snippet as close to the top of the page as possible.

# **🚫 Avoiding Duplicate Pixel Detection**

If you previously attempted to install the pixel through GoDaddy's built-in GTM connection **and** you are now adding it directly to the HTML, you must remove one of the two installations to avoid duplicate pixel detection. Keep only the direct HTML installation, as this is the one that OTTO can reliably verify.

# **✅ Step 3 — Verify the Pixel Is Detected**

After saving and publishing, return to Search Atlas and check the pixel status for your project. It may take a few minutes for the status to update. If the pixel now shows as installed, the direct HTML method has worked correctly.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.