## **🔍 Overview**

If your Domain Knowledge Network (DKN) is showing no data even though your knowledge graph completion is at 100% and all required business information fields are filled in, you are not alone. This is a known issue that can occur after setup is complete. The problem is not caused by missing information — it appears to be related to a generation or display issue on the platform side that requires investigation by our support team.

## **✅ Confirm Your Setup Is Complete**

Before reaching out, quickly verify the following are in place:

- Knowledge graph completion shows **100%** in your dashboard.
- All required business information fields are filled, including business name, website URL, business category, target location, and a business description.
- Your project has been saved and there are no unsaved changes pending.

If all of the above are confirmed and your DKN is still empty, this is something our support team will need to investigate directly on your account.

## **📋 What to Have Ready When You Contact Support**

To help our team resolve this as quickly as possible, please have the following information ready before reaching out:

- The **project name** affected by the empty DKN.
- Confirmation that your knowledge graph completion is at **100%**.
- The **date and approximate time** you completed your knowledge graph setup.
- Any **error messages** displayed on the DKN page, if present.
- A **screenshot** of the empty DKN section alongside your completed knowledge graph, if possible.

Our team will review your account configuration and trigger or resolve the DKN generation on the backend.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.