## **Overview**

Our support team occasionally handles test or accidental conversation closure requests. If you opened a support conversation by mistake or for testing purposes, our team will close it on their end — no action is required on your account, and there is nothing to worry about.

## **What Happens When a Test or Accidental Conversation Is Closed**

Closing a test or accidental conversation is a routine backend action performed by a support agent. It has no impact on your account, your subscription, or any active projects. You do not need to take any steps on your side.

## **Need Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.