## **🔍 Overview**

Cancelling your Search Atlas subscription does not cut off your access immediately. You keep full access to the platform until the end of your current billing period. This article explains what that means and clarifies the difference between a **billing date** and a **renewal date**.

## **📅 Billing Date vs. Renewal Date: What's the Difference?**

These two terms are often used interchangeably, but they refer to different moments in your subscription cycle. Understanding the distinction will help you plan your cancellation with confidence.

- **Billing date:** The date your payment was successfully processed. This is when your current subscription period officially began and when your account was charged.
- **Renewal date:** The date your subscription is scheduled to automatically renew for the next period. This is also the date your next charge would occur if you do not cancel. In most cases, your renewal date falls on the same calendar date each month or year as your original billing date.

When customers ask whether they can use Search Atlas "up to the renewal date" after cancelling, the answer is **yes**. Your renewal date and the end of your current billing period are the same point in time. Cancelling stops the next renewal from happening, but you retain full access until that date arrives.

## **💡 A Clear Example**

Here is a simple example to illustrate the timeline:

- You subscribed on **March 5**. That is your billing date — your card was charged and your billing period began.
- Your subscription is set to renew on **April 5**. That is your renewal date — the next scheduled charge.
- You decide to cancel on **March 20**.
- Your cancellation takes effect immediately, meaning no future charges will occur.
- You retain **full access to Search Atlas through your renewal date**. On that date, your account will downgrade or deactivate since no renewal payment is made.

In short: cancelling prevents future billing, but does not forfeit the access you have already paid for.

## **🚫 How to Cancel Your Subscription**

To cancel your subscription, log in to your Search Atlas account and navigate to your account's billing or subscription settings. Look for the option to cancel your current plan and follow the on-screen prompts to confirm. Once the cancellation is processed, you should receive a confirmation.

If you are unable to locate the cancellation option or need help completing the process, please reach out to our support team for step-by-step guidance.

## **✅ What You Can Still Do After Cancelling**

Until your renewal date arrives, you retain full access to all features included in your current plan. You can continue running projects, exporting data, and using any tools available under your subscription tier. N

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.