# **🔍 Overview**

Two separate issues can affect your OTTO setup and content optimization workflow: **locked keyword fields** in the Content Optimization section, and **duplicate OTTO pixels** on Wix CMS sites. This article explains what causes each issue and how to resolve them.

# **📊 Why Content Optimization Shows 'No Issues Found' But Won't Let You Add Keywords**

This is a known display behavior in OTTO's Content Optimization section. When the system reports **no issues found** for missing keywords, it means OTTO has already analyzed your page and determined that no keyword gaps currently require action based on its latest scan.

In this state, the keyword and URL input fields become locked — this is intentional. OTTO disables manual additions when there is no active optimization task queued for that field. Here is what to check:

- **Page status:** Confirm the page has been fully crawled and activated under OTTO. Go to **Left sidebar → OTTO SEO → All Sites (SEO Automation)** and verify the page shows an active status.
- **Re-run an analysis:** If you believe keywords are genuinely missing, trigger a fresh page analysis from the OTTO SEO dashboard. Once OTTO detects new gaps, the input fields will unlock automatically.
- **Target keyword assignment:** Ensure the correct target keyword is assigned to the page. A mismatched or missing target keyword can cause OTTO to return a false clean result.
- **URL field requirements:** The URL field only activates when OTTO has flagged a specific internal or external link opportunity. It cannot be edited independently outside of an active recommendation.

If the fields remain locked after re-running the analysis and confirming your target keyword is correct, this may indicate a sync delay. Wait 10–15 minutes and refresh the page before attempting again.

# **⚙️ Understanding OTTO Pixel Duplication on Wix**

Pixel duplication — where the OTTO tracking pixel appears more than once on a page — is a **Wix CMS issue**, not a Search Atlas platform error. It occurs because of how Wix handles script injection across its site-wide and page-level settings.

Common causes include:

- The OTTO pixel was added manually to an individual page **and** also added through the Wix site-wide tracking or custom code section.
- A Wix app or third-party integration has injected a duplicate script independently.
- The pixel was embedded in both the Wix header code and a specific page's custom code block.

# **🚀 How to Remove Duplicate OTTO Pixels in Wix**

1. Log in to your **Wix account** and open the site editor for the affected site.
2. Navigate to **Settings → Custom Code** (found under the Wix dashboard, not the editor).
3. Review all scripts listed under **Head**, **Body Start**, and **Body End** sections.
4. Identify any duplicate OTTO pixel entries — keep only **one instance** of the pixel, placed in the **Head** section with scope set to **All Pages**.
5. Delete all additional instances of the OTTO pixel code.
6. Save your changes and publish the site.
7. Return to **Left sidebar → OTTO SEO → All Sites (SEO Automation)** in Search Atlas and confirm the pixel status shows as connected without duplication warnings.

**Important:** Do not add the OTTO pixel through both the Wix Custom Code panel and a page-level embed simultaneously. Choose one method — the site-wide Custom Code panel is recommended for full coverage.

# **💡 Quick Checklist Before Contacting Support**

- Target keyword is correctly assigned to the page in OTTO
- Page analysis has been re-run within the last 15 minutes
- Content Optimization fields are still locked after a fresh scan
- Wix Custom Code panel has been checked for duplicate pixel entries
- Site has been published in Wix after removing duplicate pixels
- OTTO pixel status in Search Atlas shows as connected

# **🙋 Still Need Help?**

If you have completed all the steps above and are still experiencing locked fields or pixel duplication, If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.