## **🔍 Overview**

Some customers using the **Search Atlas WordPress plugin** alongside the **Divi theme** have reported visual conflicts, including unexpected changes to text styles, header and footer rendering, and carousel behaviour. This article explains why these conflicts occur and what to prepare when reaching out to our team for help.

## **⚙️ Why This Conflict Happens**

The Search Atlas plugin injects CSS to support its on-page SEO features. Divi also outputs a large volume of its own inline styles and scripts. In some configurations, these stylesheets can interfere with each other, causing:

- Font sizes or text styles changing unexpectedly across pages
- Header and footer elements rendering incorrectly
- Divi carousels or sliders behaving erratically or breaking entirely
- Layout shifts on pages that use Divi's Visual Builder

This is a **CSS specificity and load-order conflict** — it occurs because both tools compete to apply styles to the same HTML elements.

## **🛠️ Before Escalating: Steps to Try**

1. **Update both the Search Atlas plugin and Divi to their latest versions.** Compatibility improvements are released regularly. Always start here before making any other changes.
2. **Deactivate the Search Atlas plugin temporarily.** Go to **WordPress Admin → Plugins**, deactivate the Search Atlas plugin, and reload the affected page. If the design issue disappears, the conflict is confirmed. Note this result — it will help our team diagnose the issue faster.
3. **Clear all caches after any change you make.** Cached stylesheets are a common reason a fix appears to have no effect. Clear any server-side or CDN cache you have in place before testing.

## **📋 How to Escalate to Our Team**

Because this is a confirmed bug category, our team will need to investigate your specific environment. To help us resolve this as quickly as possible, please have the following ready before you contact us:

- **Your WordPress version** and the exact version numbers of both the Search Atlas plugin and the Divi theme
- **The URL(s) of the affected page(s)** where the conflict is visible
- **A description of the visual issue** — e.g. which elements are broken (fonts, carousel, header/footer) and when it started
- **Screenshots or a screen recording** showing the conflict
- **Result of the deactivation test** — whether disabling the Search Atlas plugin resolved the visual issue
- **A list of any other active plugins** that interact with your site's front-end CSS or caching

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.