## **🧭 Overview**

Some customers notice that Site Auditor raises two specific issues even when their website redirects are correctly configured:

- **HTTP doesn't redirect to HTTPS**
- **Protocol/WWW variants don't redirect to the same place**

These flags are **false positives** — meaning your redirects are working as expected, but the auditor has incorrectly marked them as errors. This article explains why this happens and what steps you can take to resolve it and recover your Site Health points.

## **⚠️ Why These False Positives Occur**

Site Auditor checks your site's redirect behaviour by testing several URL variants, including:

- **http://yourdomain.com**
- **http://www.yourdomain.com**
- **https://yourdomain.com**
- **https://www.yourdomain.com**

In some cases, the auditor may not correctly confirm that all variants resolve to the same canonical destination, and flags the redirects as broken — even if they are functioning correctly. This is a known detection limitation and does not mean your site has an actual SEO problem.

## **✅ How to Confirm Your Redirects Are Correct**

Before taking any action inside Search Atlas, verify your redirects are properly set up using an external tool. This rules out a genuine configuration issue on your end.

1. Go to a free redirect checker such as **httpstatus.io** or **redirect-checker.org**.
2. Test all four URL variants listed above for your domain.
3. Confirm that each variant returns a **301 redirect** leading to your preferred canonical URL (typically **https://www.yourdomain.com** or **https://yourdomain.com**).
4. Make sure all variants ultimately land on the **same final destination**.

If your external redirect test passes cleanly, the flags in Site Auditor are confirmed false positives and the steps below will resolve them.

## **🔄 How to Clear the False Positive Flags**

The most reliable way to resolve false positive redirect flags is to trigger a fresh crawl of your site. Follow these steps:

1. Log in to your Search Atlas account.
2. In the left sidebar, go to **OTTO SEO → Site Audit**.
3. Initiate a new crawl of your site using the crawl option available within Site Auditor.
4. Wait for the crawl to complete — this can take a few minutes depending on your site size.
5. Once the crawl finishes, return to your **Site Health** report and check whether the two redirect flags have been cleared.

In most cases, a fresh crawl is enough to resolve these false positive flags and restore your Site Health score. If the flags persist after re-crawling, please escalate so our team can investigate further. When reaching out, have the following ready: your project name, the exact flag names shown in Site Auditor, and a screenshot or export of your external redirect checker results.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.