## **🔍 What Is AI Premium Quota?**

AI premium quota is a credit-based resource used when generating content through **Content Genius**. Each generation — whether a full article, a bulk write, or a rework — consumes a portion of your quota.

## **📋 What the AI Content Generation Process Covers**

When you use Content Genius, the platform generates a draft based on the inputs you provide, including your target keyword, topic, and any additional instructions. It is important to review all generated elements before publishing or pushing content to your CMS. Reviewing and editing the output before use is a standard step in the content workflow.

## **⚠️ Understanding Content Quality Expectations**

AI-generated content is designed to provide a strong starting draft, not a publish-ready final version. Results can vary depending on factors such as:

- **Keyword specificity:** Highly niche or technical topics may produce less precise output.
- **Input instructions:** Vague or minimal prompts typically yield more generic content.
- **Industry or language complexity:** Some subject areas require heavier editorial review.

We recommend treating AI output as a first draft that benefits from human editing — particularly for tone, accuracy, and structure. This approach produces the best results and reduces the need for full regeneration.

## **🛠️ Steps to Take Before Requesting a Refund**

If the content generated did not meet your expectations, try the following steps before escalating a refund request:

1. Return to Content Genius and use the option to refine or rework the output by providing additional instructions, more context about your audience, tone, or content goals.
2. Check whether your original prompt included enough context — keyword, audience, tone, and content goals — to guide the AI effectively.
3. Manually review and correct the generated content to align with your requirements before publishing.

## **💬 How to Request a Quota Refund Review**

Search Atlas reviews refund requests for AI premium quota on a case-by-case basis. To submit a refund review request, please have the following ready:

- The specific project or content generation(s) for which you are requesting a refund
- A description of the quality issue you experienced with the generated content
- Any relevant details about the prompt or instructions you provided

Once you have this information ready, contact our support team directly so they can review your case and advise on next steps.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.